1. Booking & Payment

• A non-refundable deposit of 50% base price is required to reserve your date. 

• The remaining balance and add on's are due 5 days prior to the event.

• Dates are not secured until the deposit is received.

• Payments can be made via credit, debit, cheque, cash or e-transfer.

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2. Rental Time & Access

• Rentals are for a standard 4-hour time block, including setup and teardown.

• Additional time may be purchased in advance.

• Early access to the hall is not guaranteed unless pre-arranged.

• Late departures may result in additional charges.

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3. Decorations & Setup

• You are welcome to bring your own decorations (no nails, tacks, or wall damage).

• No confetti, glitter, or open flames (including sparklers).

• Balloon arches, table setups, and themed décor are available as add-ons.

• Please allow time within your rental for setup.

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4. Food & Catering

• You may bring your own food or choose from our catering options.

• Outside catering must be pre-approved.

• Alcohol is not permitted unless a licensed bartender and permit are provided.

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5. Entertainment & Activities

• Characters, face painting, and activity stations can be added to any booking.

• If bringing outside entertainment, please notify us in advance.

• All outside equipment must be pre-approved for safety.

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6. Cleaning & Damage Policy

• Please remove all personal belongings at the end of your rental.

• Additional cleaning charges may apply for excessive mess.

• Any damage to the venue or equipment will be the responsibility of the renter.

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7. Capacity & Safety

• Maximum capacity must be followed.

• Children must be supervised at all times.

• The renter is responsible for all guests' conduct and safety during the event.

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8. Cancellation Policy

• Cancellations must be made in writing 30 days in advance.

• Deposits are non-refundable.

• No-shows or last-minute cancellations forfeit all payments.

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9. Weather & Emergencies​

• We are not liable for cancellations due to force majeure events.